At Thunderhead, I didn't start with a product. I started with real business problems that small/medium trade businesses face:
Missing Valuable Leads Scattered Across Texts, Emails, and Voicemails. And Slow Response Times Killing Revenue Opportunities.
Customers reach out while you're on a ladder, eating dinner, or finishing up another job. They don't wait. 80% won't even leave a voicemail—they just call the next guy.
Big companies have office staff who answer instantly. That's expensive. I built Thunderhead so one-man shops can respond in 60 seconds, send quotes, and book jobs 24/7—without hiring anyone.
I built Thunderhead because one-man-shop contractors were losing jobs they never even knew about.
Every day, plumbers, HVAC techs, electricians, and landscapers are under houses, in attics, and on ladders—doing the work. But while they're on a job, their phone is buzzing. Customers text, emails pile up, and website forms sit unanswered. By the time they call back, the customer already booked someone else.
Bigger companies have office staff to answer instantly. Solo contractors don't—until now.
Thunderhead responds in 60 seconds, 24/7. Simple to set up. Affordable to run. Built for the trades.
Shane Ketterman
Founder & CEO
